To misquote John Culkin, we shape our tech and thereafter tech shapes us. Organisations need us – people – and technology to work harmoniously, but our tools are not always in tune with our ways of working. Behavioural psychology can provide insights around how people like to work, and how the technology can then be used effectively. Such behavioural insights have influenced the design of Benefex’s new social recognition app. MARGINALIA speaks with Grace Burton, Research Lead at Benefex, to explore her fascinating psychology investigations, and the link to creating great workplace experiences.
Everyone deserves a fantastic workplace, that enables meaningful work and enjoyable experiences. But what does a stimulating workplace look like? How can organisations create an uplifting place for their people to succeed? MARGINALIA speaks with author Neil Usher, who has just released his new book ‘The Elemental Workplace’, to explore what type of workplace contributes to employees’ sense of self-worth and wellbeing, and therefore benefits the organisation too.
Understanding employees’ needs and enabling people to have more control over their work can transform an organisation from the inside out. To support autonomy and employee engagement, a level of personalisation within the digital workplace is needed. MARGINALIA speaks with Mark Williams of people first to explore how AI is powering personalisation and empowering individuals to achieve their best.
How does the evolution of Office 365 impact the employee experience? What should organisations do to provide staff with a productive, connected digital workplace experience? MARGINALIA speaks with Salvo Profita, Product Manager of the SharePoint intranet in-a-box, EasySharePoint, who describes a “philosophical shift in the way people work”.
As new technologies rapidly enter the business world, the demand for digital leadership and digital talent grows exponentially. But what does it take to thrive in the digital economy? What’s required of companies, their leaders and employees, to successfully drive transformation and create a prosperous future? MARGINALIA spoke with Tim Hughes, CEO and co-founder of Digital Leadership Associates and author of the best selling book ‘Social Selling – Techniques to Influence Buyers and Changemakers’ to find some answers.
To complement our increasingly technology-reliant workplaces, surely successful 21st century organisations must focus on people and meaningful work. James Murphy, founder of Engage International and The Lotus Awards, finds that successful companies work within four pillars, either naturally or by design. The four pillars directly support success and high performance across the workforce, and Murphy considers them to be essential. Read about the four pillars and the applicability of the ‘COLOURS’ model.
The ‘people first platform’ brings HR, flow technology, infused AI and chatbot functions together to nurture a productive relationship between the employee and employer, and between the employee and their work. MARGINALIA speaks with Head of Marketing, Juliet Hailstone, to explore how the platform contributes to the future of work. In this interview, Hailstone discusses the impact of digital transformation on HR, and suggests organisations must put their ‘people first’ if they are to be successful and productive in the years ahead.
The key to growth and employee engagement in a global context is to be deliberate. Figuring out the rate-limiting steps in your strategic approaches, and then making every possible effort to reduce friction and increase the momentum toward your goals. MARGINALIA speaks with Adam Mason, Consultancy Director at Benefex, who guides readers through the company’s strategic approach to global engagement.
To achieve true digital workplace transformation, companies must adopt new organisational models, and radically change outdated management and leadership styles. Leaders, and everyone involved, must develop a new mindset around the enabling technologies — making sure the tools enable people to do more and to do different things, rather than just doing old things in new ways. In this wide-ranging interview, Gerry McGovern highlights what employees need within the digital workplace.
London’s main hub airport, Heathrow, is building its digital workplace. With help from Content and Code and its Fresh Intranet product, the new internal digital platform is enabling a consistent experience for all staff. Thousands of front-line employees are now able to access a compelling digital workplace via mobile devices, supporting both engagement and day-to-day operations. MARGINALIA spoke with Neil Barnett, Senior Digital Communications Manager, Heathrow Airport.
Adobe Document Cloud has updated the Adobe Scan app with new discovery capabilities. Adobe Scan captures information from anywhere, allowing individuals and teams to bring physical artefacts into their digital workplace. MARGINALIA spoke with Adobe Group Product Marketing Manager, Lisa Croft, to explore scanning and the app’s productivity benefits. In this interview, Croft goes beyond idea capture and information reuse, and into digital transformation.
A new research study by Deloitte, the Digital Disruption Index, shows businesses are struggling to attract and develop digital talent. But what skills do people need to support an organisation’s digital objectives? What kind of talent do they require to thrive and grow in the artificial intelligence age? MARGINALIA spoke with Paul Thompson, UK digital transformation leader at Deloitte, to find out.
Creating a culture that celebrates innovators is vital to the future of business. Organisations should invest in employees’ ideas and reward those who help move everyone forward. MARGINALIA spoke with Professor Véronique Bouchard of emlyon business school, author of ‘Corporate Entrepreneurship’. Bouchard describes how progressive organisations encourage intrapreneurship, and how best to cultivate innovation.
A mature intranet takes time; it should always evolve, must never become stagnant. To continue to be useful and used, the intranet should adapt to business needs, but this means experiments and trials may be necessary, and not every development will succeed. Sarah Blackburn, Client Success Manager at EasySharePoint, shares her advice around ensuring the intranet progresses in line with people’s needs and expectations.
What, exactly, is a modern workplace? What’s the role of the digital workplace in enabling meaningful work? How might it encourage creativity and inculcate a collaborative culture? MARGINALIA speaks with Director of Product Marketing for Microsoft 365, Jack Elmore, who explores these developing topics and offers his insider views on modern toolsets and business processes.
Telecommunications service provider, Plusnet, has launched a benefits strategy and digital platform, Plusnet Perks, which reflects the Plusnet personality and culture and serves its employees across the UK. Centred on the ’employee voice and choice’, the initiative has become a powerful driver of engagement and talent attraction.
Mergers and acquisitions create uncertainty, and so employees want and need clear communications. What should organisations do to ensure successful transition and business transformation during such challenging times? Geraldine Osman, VP of Marketing at StaffConnect, has investigated the best ways to engage and inform employees in their new report.
Over 18,000 members of staff have embraced Ochsner’s new intranet as the central hub of information. The large healthcare organisation crafted a personalised digital workplace to better engage and communicate with their employees, and support better decision making.
Chatbots have entered the workplace and they are more than a novelty. MARGINALIA spoke with Chris McGrath, CEO of Tangowork, developers of chatbots for internal communications. In this interview, McGrath tells MARGINALIA how chatbots are revolutionising the enterprise, the benefits to workers, and the best practices organisations should adopt to ensure a chatbot’s success.