Posts tagged internal communications


SCA11
Communication

Combining technology with a winning communications strategy

How do you ensure your organisation’s digital tools support your communication strategy? How do you weave existing channels into your strategy while being open to new technology? StaffConnect’s VP of Product and Customer Delivery, Ciara O’Keeffe, tells MARGINALIA about her approach to ‘AppSuccess’, describes the principles of community management, and shares her views on the future of mobile enterprise.

Read more 0 Comments
Jenni111
Event reviews

Making internal communications count

The annual internal communication conference from CIPR Inside returns on 1 November 2017, in London, and the theme is ‘Making it Count’. MARGINALIA spoke with Chair, Jenni Field, who offers a sneak peek of what to expect from the event. Field also shares some key findings from the CIPR Inside first ever research around the value that internal communications can bring to the organisation.

Read more 0 Comments
N2
Communication

Helping staff create excellent customer experiences via mobile

“Businesses need to reimagine how they organise themselves in order to leverage mobile technology trends.” Gary Topiol, Managing Director EMEA at the workplace performance company, Nudge Rewards, tells MARGINALIA how organisations can support a successful work-anywhere mobilised workforce and engage their customer-facing teams effectively. Topiol advocates for a rethinking of old organisational structures and processes. Plus, he points out the need to focus on the emotional connections with dispersed staff in a mobile, digital workplace age.

Read more 0 Comments