Posts in category Communication


Communication

Evolve your intranet to suit modern ways of working, but stay focused on business outcomes   

A mature intranet takes time; it should always evolve, must never become stagnant. To continue to be useful and used, the intranet should adapt to business needs, but this means experiments and trials may be necessary, and not every development will succeed. Sarah Blackburn, Client Success Manager at EasySharePoint, shares her advice around ensuring the intranet progresses in line with people’s needs and expectations.

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Communication

How the Microsoft 365 digital workplace supports a collaborative and diverse culture

What, exactly, is a modern workplace? What’s the role of the digital workplace in enabling meaningful work? How might it encourage creativity and inculcate a collaborative culture? MARGINALIA speaks with Director of Product Marketing for Microsoft 365, Jack Elmore, who explores these developing topics and offers his insider views on modern toolsets and business processes.

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Communication

How chatbots are already changing workplace communications

Chatbots have entered the workplace and they are more than a novelty. MARGINALIA spoke with Chris McGrath, CEO of Tangowork, developers of chatbots for internal communications. In this interview, McGrath tells MARGINALIA how chatbots are revolutionising the enterprise, the benefits to workers, and the best practices organisations should adopt to ensure a chatbot’s success.

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Communication

Combining technology with a winning communications strategy

How do you ensure your organisation’s digital tools support your communication strategy? How do you weave existing channels into your strategy while being open to new technology? StaffConnect’s VP of Product and Customer Delivery, Ciara O’Keeffe, tells MARGINALIA about her approach to ‘AppSuccess’, describes the principles of community management, and shares her views on the future of mobile enterprise.

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Communication

Manage your forms in the cloud for effortless processing

There was a time when it was common to print a form, fill it in with a pen, and then scan it to save it back to the system. While most companies now use online forms of some kind, there’s still friction for the end-user if they have to save a document to their desktop first. A fully digital experience is better, and PDFfiller offers easy PDF editing in the cloud and full-featured form workflows to transform your ‘paperwork’.

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Communication

Mapping the employee experience in the digital workplace

Which digital workplace tools create better employee experiences? What value can they deliver? And how can an organisation select the right tools for its situation? The Real Story Group has published the EmpEx 200 to explore the categories of digital tools while considering the employee experience. The chart showcases 200 tools that dominate the digital workplace experience. MARGINALIA spoke with founder Tony Byrne to find out what businesses can make of the chart and its underpinning research.

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Communication

Working with intelligent digital documents, anywhere

As part of its Document Cloud offering, Adobe has just launched the Adobe Scan app. Powered by artificial intelligence and automatic text recognition technology, the new mobile app promises to “re-imagine how we capture the world around us,” as Group Product Marketing Manager, Lisa Croft, puts it. MARGINALIA spoke with Croft to explore how Adobe Scan helps people capture and action the information around them on any device.

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Communication

Helping staff create excellent customer experiences via mobile

“Businesses need to reimagine how they organise themselves in order to leverage mobile technology trends.” Gary Topiol, Managing Director EMEA at the workplace performance company, Nudge Rewards, tells MARGINALIA how organisations can support a successful work-anywhere mobilised workforce and engage their customer-facing teams effectively. Topiol advocates for a rethinking of old organisational structures and processes. Plus, he points out the need to focus on the emotional connections with dispersed staff in a mobile, digital workplace age.

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Communication

Creating a digital destination for business transformation

Igloo Software helps companies around the world transform their business with a digital workplace platform that brings teams and resources together to drive productivity and support a positive corporate culture. In this interview, Vice President of Marketing, Mike Hicks, shares the best practices to create a digital destination that helps an organisation to improve communication, collaboration, knowledge sharing and employee engagement.

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Communication

Creating a connected workplace with an evolved SharePoint platform

To tie in with the SharePoint Virtual Summit, MARGINALIA spoke with Dan Holme, Director of Product Marketing for SharePoint and Yammer, about what to expect from Microsoft in the future. Holme shares the latest, biggest announcements including the promising ‘Communication Sites’ within SharePoint. He also delves into the underused features of SharePoint and explains the difference between Yammer and Microsoft Teams.

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