Posts in category Articles


Innovation

Developing digital skills for successful business transformation

A new research study by Deloitte, the Digital Disruption Index, shows businesses are struggling to attract and develop digital talent. But what skills do people need to support an organisation’s digital objectives? What kind of talent do they require to thrive and grow in the artificial intelligence age? MARGINALIA spoke with Paul Thompson, UK digital transformation leader at Deloitte, to find out.

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Leadership

Intrapreneurs prosper within progressive organisations

Creating a culture that celebrates innovators is vital to the future of business. Organisations should invest in employees’ ideas and reward those who help move everyone forward. MARGINALIA spoke with Professor Véronique Bouchard of emlyon business school, author of ‘Corporate Entrepreneurship’. Bouchard describes how progressive organisations encourage intrapreneurship, and how best to cultivate innovation.

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Communication

Evolve your intranet to suit modern ways of working, but stay focused on business outcomes   

A mature intranet takes time; it should always evolve, must never become stagnant. To continue to be useful and used, the intranet should adapt to business needs, but this means experiments and trials may be necessary, and not every development will succeed. Sarah Blackburn, Client Success Manager at EasySharePoint, shares her advice around ensuring the intranet progresses in line with people’s needs and expectations.

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Communication

How the Microsoft 365 digital workplace supports a collaborative and diverse culture

What, exactly, is a modern workplace? What’s the role of the digital workplace in enabling meaningful work? How might it encourage creativity and inculcate a collaborative culture? MARGINALIA speaks with Director of Product Marketing for Microsoft 365, Jack Elmore, who explores these developing topics and offers his insider views on modern toolsets and business processes.

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Communication

How chatbots are already changing workplace communications

Chatbots have entered the workplace and they are more than a novelty. MARGINALIA spoke with Chris McGrath, CEO of Tangowork, developers of chatbots for internal communications. In this interview, McGrath tells MARGINALIA how chatbots are revolutionising the enterprise, the benefits to workers, and the best practices organisations should adopt to ensure a chatbot’s success.

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Leadership

Creating a more sustainable future

Why is sustainability critical to the future of work? How can employers and employees evolve practices and better themselves while also making a positive impact on society? Learn more from Engage International’s CEO and founder, James Murphy who shares insights into the topic. In this interview, he also tells MARGINALIA the vision of CISP – The Culture, Innovation and Sustainability Project.

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Communication

Combining technology with a winning communications strategy

How do you ensure your organisation’s digital tools support your communication strategy? How do you weave existing channels into your strategy while being open to new technology? StaffConnect’s VP of Product and Customer Delivery, Ciara O’Keeffe, tells MARGINALIA about her approach to ‘AppSuccess’, describes the principles of community management, and shares her views on the future of mobile enterprise.

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Leadership

Building the employee experience with technology, ‘loops’, and trust

How do organisations design great employee experiences, to drive higher engagement? Learn more from Benefex’s CEO and founder, Matt Macri-Waller. In this interview, he tells MARGINALIA the mission of the OneHub platform, explains the company’s methodology around using ‘loops’, and shares his views on the use of emerging technology to make personalised recommendations at work.

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Communication

Manage your forms in the cloud for effortless processing

There was a time when it was common to print a form, fill it in with a pen, and then scan it to save it back to the system. While most companies now use online forms of some kind, there’s still friction for the end-user if they have to save a document to their desktop first. A fully digital experience is better, and PDFfiller offers easy PDF editing in the cloud and full-featured form workflows to transform your ‘paperwork’.

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Leadership

How to bridge the engagement gap through strategy and technology

The mobile employee engagement platform, StaffConnect, has launched a new e-book, ‘Can Technology Solve the Employee Engagement Crisis?’, which explores the drivers and factors that contribute to engagement in the modern enterprise. MARGINALIA spoke with VP of Marketing, Geraldine Osman, to discuss how organisations can bridge the engagement gap through the right use of strategy and technology.

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Innovation

Artificial Intelligence: economic gains, ethics, and workforce wellbeing

The adoption of AI demands a new way of thinking about technology, business development, and strategic execution. “If done correctly, the economic and productivity gains could be extraordinary,” says PwC’s AI Programme Leader, Rob McCargow. In this interview, he shares with MARGINALIA the key findings from their recent study. He points to the ethical matters that must be considered, and offers guidance to maximise your AI impact.

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Communication

Mapping the employee experience in the digital workplace

Which digital workplace tools create better employee experiences? What value can they deliver? And how can an organisation select the right tools for its situation? The Real Story Group has published the EmpEx 200 to explore the categories of digital tools while considering the employee experience. The chart showcases 200 tools that dominate the digital workplace experience. MARGINALIA spoke with founder Tony Byrne to find out what businesses can make of the chart and its underpinning research.

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Innovation

The impact of artificial intelligence on the future of jobs

“In many cases the nature of jobs will change rather than disappear because of AI.” Euan Cameron is the first UK artificial intelligence leader at PwC. In the newly created role, he is responsible for AI across the UK firm, helping PwC itself and clients identify opportunities to embrace the shift to automation. MARGINALIA spoke with Cameron to explore PwC’s latest research, ‘UK Economic Outlook’, and his views on the impact of artificial intelligence on the future of jobs.

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Communication

Working with intelligent digital documents, anywhere

As part of its Document Cloud offering, Adobe has just launched the Adobe Scan app. Powered by artificial intelligence and automatic text recognition technology, the new mobile app promises to “re-imagine how we capture the world around us,” as Group Product Marketing Manager, Lisa Croft, puts it. MARGINALIA spoke with Croft to explore how Adobe Scan helps people capture and action the information around them on any device.

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Communication

Helping staff create excellent customer experiences via mobile

“Businesses need to reimagine how they organise themselves in order to leverage mobile technology trends.” Gary Topiol, Managing Director EMEA at the workplace performance company, Nudge Rewards, tells MARGINALIA how organisations can support a successful work-anywhere mobilised workforce and engage their customer-facing teams effectively. Topiol advocates for a rethinking of old organisational structures and processes. Plus, he points out the need to focus on the emotional connections with dispersed staff in a mobile, digital workplace age.

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