Marginalia

London’s main hub airport, Heathrow, is building its digital workplace. With help from Content and Code and its Fresh Intranet product, the new internal digital platform is enabling a consistent experience for all staff. Thousands of front-line employees are now able to access a compelling digital workplace via mobile devices, supporting both engagement and day-to-day operations. MARGINALIA spoke with Neil Barnett, Senior Digital Communications Manager, Heathrow Airport.

Adobe Document Cloud has updated the Adobe Scan app with new discovery capabilities. Adobe Scan captures information from anywhere, allowing individuals and teams to bring physical artefacts into their digital workplace. MARGINALIA spoke with Adobe Group Product Marketing Manager, Lisa Croft, to explore scanning and the app’s productivity benefits. In this interview, Croft goes beyond idea capture and information reuse, and into digital transformation.

A new research study by Deloitte, the Digital Disruption Index, shows businesses are struggling to attract and develop digital talent. But what skills do people need to support an organisation’s digital objectives? What kind of talent do they require to thrive and grow in the artificial intelligence age? MARGINALIA spoke with Paul Thompson, UK digital transformation leader at Deloitte, to find out.

Creating a culture that celebrates innovators is vital to the future of business. Organisations should invest in employees’ ideas and reward those who help move everyone forward. MARGINALIA spoke with Professor Véronique Bouchard of emlyon business school, author of ‘Corporate Entrepreneurship’. Bouchard describes how progressive organisations encourage intrapreneurship, and how best to cultivate innovation.

A mature intranet takes time; it should always evolve, must never become stagnant. To continue to be useful and used, the intranet should adapt to business needs, but this means experiments and trials may be necessary, and not every development will succeed. Sarah Blackburn, Client Success Manager at EasySharePoint, shares her advice around ensuring the intranet progresses in line with people’s needs and expectations.

What, exactly, is a modern workplace? What’s the role of the digital workplace in enabling meaningful work? How might it encourage creativity and inculcate a collaborative culture? MARGINALIA speaks with Director of Product Marketing for Microsoft 365, Jack Elmore, who explores these developing topics and offers his insider views on modern toolsets and business processes.

Telecommunications service provider, Plusnet, has launched a benefits strategy and digital platform, Plusnet Perks, which reflects the Plusnet personality and culture and serves its employees across the UK. Centred on the ’employee voice and choice’, the initiative has become a powerful driver of engagement and talent attraction.

Mergers and acquisitions create uncertainty, and so employees want and need clear communications. What should organisations do to ensure successful transition and business transformation during such challenging times? Geraldine Osman, VP of Marketing at StaffConnect, has investigated the best ways to engage and inform employees in their new report.

Over 18,000 members of staff have embraced Ochsner’s new intranet as the central hub of information. The large healthcare organisation crafted a personalised digital workplace to better engage and communicate with their employees, and support better decision making.

Chatbots have entered the workplace and they are more than a novelty. MARGINALIA spoke with Chris McGrath, CEO of Tangowork, developers of chatbots for internal communications. In this interview, McGrath tells MARGINALIA how chatbots are revolutionising the enterprise, the benefits to workers, and the best practices organisations should adopt to ensure a chatbot’s success.

Why is sustainability critical to the future of work? How can employers and employees evolve practices and better themselves while also making a positive impact on society? Learn more from Engage International’s CEO and founder, James Murphy who shares insights into the topic. In this interview, he also tells MARGINALIA the vision of CISP – The Culture, Innovation and Sustainability Project.

In ‘The Strengths Book’, author Sally Bibb explores and explains why strengths matter at work, as opposed to weaknesses. In this interview, Bibb tells MARGINALIA how and why deepening your understanding of your strengths can lead to lasting performance improvement, fulfilment and engagement.

Following the merger between two businesses, the UK financial services group, Just, needed to unify its internal culture and identity in line with their new way forward. The modern corporate intranet, HQ, is their primary enabler of cultural engagement across 1,000 employees.

How do you ensure your organisation’s digital tools support your communication strategy? How do you weave existing channels into your strategy while being open to new technology? StaffConnect’s VP of Product and Customer Delivery, Ciara O’Keeffe, tells MARGINALIA about her approach to ‘AppSuccess’, describes the principles of community management, and shares her views on the future of mobile enterprise.

How do organisations design great employee experiences, to drive higher engagement? Learn more from Benefex’s CEO and founder, Matt Macri-Waller. In this interview, he tells MARGINALIA the mission of the OneHub platform, explains the company’s methodology around using ‘loops’, and shares his views on the use of emerging technology to make personalised recommendations at work.

Emerging technology such as robotics, AI, 3D-printed implants, and cloud computing, is radically transforming the medical profession. But how and to what extent? MARGINALIA spoke with Industry Analyst at Frost & Sullivan, Arjunvasan Ambigapathy, who has undertaken some critical analysis on the future of healthcare.

The annual internal communication conference from CIPR Inside returns on 1 November 2017, in London, and the theme is ‘Making it Count’. MARGINALIA spoke with Chair, Jenni Field, who offers a sneak peek of what to expect from the event. Field also shares some key findings from the CIPR Inside first ever research around the value that internal communications can bring to the organisation.

In her new book, ‘Embracing Progress’, Sophie Wade enthusiastically supports adaptation and advancement, providing readers with practical guidance on how to prepare for the future of work. MARGINALIA spoke with Wade to discuss the key priorities that organisations and individuals should focus on to make meaningful progress.

Igloo Software has unveiled a new approach to help organisations with their digital transformation journey. “Solutions as a Service” promises to be a forward-thinking move from the digital workplace solutions provider, delivering all the elements required for success, beyond just the software.

Adobe’s research into the future of work explores emerging work trends and identifies the actions companies should take to prepare for imminent change. ‘The Future of Work: More than a Machine’ offers concise insights and robust statistics.