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Leadership

The four defining pillars of the successful 21st century organisation

To complement our increasingly technology-reliant workplaces, surely successful 21st century organisations must focus on people and meaningful work. James Murphy, founder of Engage International and The Lotus Awards, finds that successful companies work within four pillars, either naturally or by design. The four pillars directly support success and high performance across the workforce, and Murphy considers them to be essential. Read about the four pillars and the applicability of the ‘COLOURS’ model.

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Innovation

Putting people first to create the future of work

The ‘people first platform’ brings HR, flow technology, infused AI and chatbot functions together to nurture a productive relationship between the employee and employer, and between the employee and their work. MARGINALIA speaks with Head of Marketing, Juliet Hailstone, to explore how the platform contributes to the future of work. In this interview, Hailstone discusses the impact of digital transformation on HR, and suggests organisations must put their ‘people first’ if they are to be successful and productive in the years ahead.

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Leadership

Achieving global business growth and engagement

The key to growth and employee engagement in a global context is to be deliberate. Figuring out the rate-limiting steps in your strategic approaches, and then making every possible effort to reduce friction and increase the momentum toward your goals. MARGINALIA speaks with Adam Mason, Consultancy Director at Benefex, who guides readers through the company’s strategic approach to global engagement.

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Communication

Building new organisational models to achieve true digital transformation

To achieve true digital workplace transformation, companies must adopt new organisational models, and radically change outdated management and leadership styles. Leaders, and everyone involved, must develop a new mindset around the enabling technologies — making sure the tools enable people to do more and to do different things, rather than just doing old things in new ways. In this wide-ranging interview, Gerry McGovern highlights what employees need within the digital workplace.

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Case studies

A digital workplace engages staff at London Heathrow

London’s main hub airport, Heathrow, is building its digital workplace. With help from Content and Code and its Fresh Intranet product, the new internal digital platform is enabling a consistent experience for all staff. Thousands of front-line employees are now able to access a compelling digital workplace via mobile devices, supporting both engagement and day-to-day operations. MARGINALIA spoke with Neil Barnett, Senior Digital Communications Manager, Heathrow Airport.

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Communication

Transforming scans into usable documents with AI

Adobe Document Cloud has updated the Adobe Scan app with new discovery capabilities. Adobe Scan captures information from anywhere, allowing individuals and teams to bring physical artefacts into their digital workplace. MARGINALIA spoke with Adobe Group Product Marketing Manager, Lisa Croft, to explore scanning and the app’s productivity benefits. In this interview, Croft goes beyond idea capture and information reuse, and into digital transformation.

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Innovation

Developing digital skills for successful business transformation

A new research study by Deloitte, the Digital Disruption Index, shows businesses are struggling to attract and develop digital talent. But what skills do people need to support an organisation’s digital objectives? What kind of talent do they require to thrive and grow in the artificial intelligence age? MARGINALIA spoke with Paul Thompson, UK digital transformation leader at Deloitte, to find out.

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Leadership

Intrapreneurs prosper within progressive organisations

Creating a culture that celebrates innovators is vital to the future of business. Organisations should invest in employees’ ideas and reward those who help move everyone forward. MARGINALIA spoke with Professor Véronique Bouchard of emlyon business school, author of ‘Corporate Entrepreneurship’. Bouchard describes how progressive organisations encourage intrapreneurship, and how best to cultivate innovation.

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Communication

Evolve your intranet to suit modern ways of working, but stay focused on business outcomes   

A mature intranet takes time; it should always evolve, must never become stagnant. To continue to be useful and used, the intranet should adapt to business needs, but this means experiments and trials may be necessary, and not every development will succeed. Sarah Blackburn, Client Success Manager at EasySharePoint, shares her advice around ensuring the intranet progresses in line with people’s needs and expectations.

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Communication

How the Microsoft 365 digital workplace supports a collaborative and diverse culture

What, exactly, is a modern workplace? What’s the role of the digital workplace in enabling meaningful work? How might it encourage creativity and inculcate a collaborative culture? MARGINALIA speaks with Director of Product Marketing for Microsoft 365, Jack Elmore, who explores these developing topics and offers his insider views on modern toolsets and business processes.

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Communication

How chatbots are already changing workplace communications

Chatbots have entered the workplace and they are more than a novelty. MARGINALIA spoke with Chris McGrath, CEO of Tangowork, developers of chatbots for internal communications. In this interview, McGrath tells MARGINALIA how chatbots are revolutionising the enterprise, the benefits to workers, and the best practices organisations should adopt to ensure a chatbot’s success.

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Leadership

Creating a more sustainable future

Why is sustainability critical to the future of work? How can employers and employees evolve practices and better themselves while also making a positive impact on society? Learn more from Engage International’s CEO and founder, James Murphy who shares insights into the topic. In this interview, he also tells MARGINALIA the vision of CISP – The Culture, Innovation and Sustainability Project.

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Communication

Combining technology with a winning communications strategy

How do you ensure your organisation’s digital tools support your communication strategy? How do you weave existing channels into your strategy while being open to new technology? StaffConnect’s VP of Product and Customer Delivery, Ciara O’Keeffe, tells MARGINALIA about her approach to ‘AppSuccess’, describes the principles of community management, and shares her views on the future of mobile enterprise.

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Leadership

Building the employee experience with technology, ‘loops’, and trust

How do organisations design great employee experiences, to drive higher engagement? Learn more from Benefex’s CEO and founder, Matt Macri-Waller. In this interview, he tells MARGINALIA the mission of the OneHub platform, explains the company’s methodology around using ‘loops’, and shares his views on the use of emerging technology to make personalised recommendations at work.

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